Phone: (+91)9967812121 Email:

Feedback Loops


Feedback Loops Processor


Feedback Loops Addon has been created to handle the SPAM Complaints made by Subscribers against your IP's. 

The Addon will unsubscribe immediatelly the Email Complaint to avoid Decrease your IP Reputation or get some Blacklist from major ISP's.

ISP's Support

Actually we support the next major ISP's Feedback Loop programs:

   * AOL
   * Bluetie/Excite
   * Comcast
   * Cox
   * Earthlink
   * Fastmail
   * Hotmail
   * OpenSRS/Tucows
   * Outblaze (
   * Rackspace (formerly Mailtrust)
   * RoadRunner/Time Warner Cable
   * Synacor
   * Terra
   * Terra Brasil
   * USA.NET
   * United Online/Juno/Netzero
   * Yahoo!

ARF Complaints

Additionally to normal FBL report, the addon supports A.R.F.(Abuse Reporting Format) Complaints.

  Date: Thu, 8 Mar 2005 17:40:36 EDT
  Subject: FW: Earn money
  MIME-Version: 1.0
  Content-Type: multipart/report; report-type=feedback-report;

  Content-Type: text/plain; charset="US-ASCII"
  Content-Transfer-Encoding: 7bit

  This is an email abuse report for an email message received from IP on Thu, 8 Mar 2005 14:00:00 EDT. For more information
  about this format please see

  Content-Type: message/feedback-report

  Feedback-Type: abuse
  User-Agent: SomeGenerator/1.0
  Version: 0.1
  Received-Date: Thu, 8 Mar 2005 14:00:00 EDT

  Content-Type: message/rfc822
  Content-Disposition: inline

  Received: from (
       []) by with ESMTP id M63d4137594e46;
       Thu, 8 Mar 2005 14:00:00 -0400
  Subject: Earn money
  MIME-Version: 1.0
  Content-type: text/plain
  Date: Thu, 2 Sep 2004 12:31:03 -0500

 Spam Spam Spam

- Support for Major ISPs
- Support for all ARF Complaints
- Multiple Abuse Mailbox
- Cron Job Processing
- IMAP/POP3 Support
- Move Complaints to Suppresion List
- Export Complaints from Email Campaigns
- Export Complaints from Contact Lists


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Interspire Email Marketer Addons Installation

In this document we will explain step by step the requirements to install Maborak Addons for Interspire Email Marketer


Before to install the addons please check the next requirements:
  • PHP 5.3.x to 5.4.x
  • IONCUBE Loader ( )
  • Interspire Email Marketer: 6.1.3 and 6.1.4
  • Web Server: Apache, IIS
  • Database: MySQL
  • Operating System: GNU/Linux, Windows, Solaris, FreeBSD
  • Addon License


  1. Create a IEM Files backup
  2. Create a IEM Database backup
  3. Upload the Addons to: /path/to/iem/admin/addons/ folder
  4. Upload the Addon Licenses to: /path/to/iem/admin/addons/ADDON-NAME/api/ADDON-NAME.license.txt" file
  5. Install/Uninstall the Addons from: IEM > Configuration > Addons
  6. Enjoy!


  • You can run the Addon License registration automatically if you run in Shell ( SSH )
    php /path/to/iem/admin/addons/installer/api/cli.php --register
    Output for "" Interspire Installation:
    INFO[Register Domain Addons]:
    SUCCESS[Status]: Domain Licenses Found!
    SUCCESS[mta]: Licensed
    SUCCESS[multithread]: Licensed
    SUCCESS[geostats]: Licensed
    SUCCESS[backup]: Licensed
    SUCCESS[spins]: Licensed
    SUCCESS[fbl]: Licensed
    WARNING[isp]: Not-licensed
    SUCCESS[social]: Licensed
    WARNING[sms]: Not-licensed
    WARNING[multilanguage]: Not-licensed
  • INSTALLER addon is necessary to install the addons
  • INSTALLER addon is FREE and dont require a License
  • If you are using WHM/Cpanel Control Panel you need to change the PHP crontab, you can do this via Sheel ( SSH ) or Cpanel Account. From:
    /usr/bin/php -f /path/to/iem/admin/cron/cron.php
    /usr/local/bin/php -f /path/to/iem/admin/cron/cron.php

License Demo Request

You can request a License Demo at: jeavin13 [at] gmail [dot] com or direct

  1. What is the requirement to start receiving the ISPs abuse Complaints?
    - Your IP's must be Registered in the Major ISP's. You can request this service in our Support Department.
    - You need to Include the Unsubscribe Link in the Email Campaign Body/Header
  2. How can I schedule the FBL Processing with CRON? 
    You need to add the next CRON JOB in your System:
    0 * * * * /usr/bin/php /path/to/iem/admin/addons/fbl/api/process.php 100000
  3. The processed is less than the total of Abuse Mailbox size
    - All the mails without Unsubscribe link is IGNORED
    - If the Subscriber doesnt exist in the System, the mail is IGNORED

To Get Your Powerful Email Server Setup